Privacy
1 General Unik Antwerp BV (hereinafter “Unik Antwerp”, “we”, or “us”) is committed to protecting your privacy and ensuring that your personal data are collected and processed in accordance with the EU General Data Protection Regulation (“GDPR”) and other relevant legal provisions. This Privacy Policy explains how we collect, process, and protect your personal data when you visit our website www.unikantwerp.com, contact us via email, or engage with us in any other way.
2 What personal data do we collect?We may collect various types of personal data about you, including:- Contact information: first name, last name, email address, phone number, and physical address;- Information related to your order or request: products ordered, delivery address, billing information, and payment method;- Account information: login credentials (username and password), purchase history, and saved preferences;- Communication data: emails, messages, and other correspondence between you and Unik Antwerp;- Technical data: IP address, browser type, device type, operating system, and other technical information obtained through cookies or similar tracking technologies.
3 How do we use your personal data?We use your personal data for the following purposes:- To fulfill your orders and provide customer service;- To respond to your enquiries, requests, and other complaints;- To send newsletters, promotional materials, and other marketing communications (subject to your consent);- To improve our products, services, and overall user experience;- To analyze visitor behaviour and optimize our website’s performance;- To prevent fraud and ensure the security of our systems.
4 Sharing & disclosure of personal dataExcept where required by law or necessary to fulfill our contractual obligations, we do not share your personal data with third parties without your explicit consent. Our trusted partners and service providers may have access to your personal data, but only to the extent necessary to perform their functions, such as:- Payment processing and fraud detection;- Delivery and logistics management;- Marketing and advertising;- Customer support and communication.These partners must adhere strict confidentiality agreement and comply with GDPR standards.
5 Data retentionWe keep your personal data for as long as necessary to achieve the purpose they were collected for, up to a maximum of 7 years after your last interaction with us. Upon expiry of this period, your data will be deleted or anonymized, unless there is a legal requirement to retain them longer.
6 Cookies and tracking technologyOur website uses cookies and similar tracking technology to enhance your browsing experience and gather analytics data. By using our site, you agree to the use of these cookies. You can manage your cookie settings or opt-out of certain cookies at any time.
7 Data security We take appropriate organizational and technical measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. When transferring sensitive data, we use connections (HTTPS) and encrypt sensitive information.
8 User right You have several rights under GDPR regarding your personal data, including:- Access: obtain a copy of your personal data and information about how it is being used;- Rectification: update or correct inaccurate personal data;- Erasure: request deletion of your personal data;- Restriction of processing: limit the ways in which your data can be processed;- Portability: receive a copy of your personal data in a commonly used electronic format;- Object to processing: object to the processing of your personal data for direct marketing, profiling, or legitimate interests.- Lodge a complaint with a supervisory authority: lodge a complaint with a national supervisory authority responsible for data protection.To exercise these rights, please contact us at info@unikantwerp.com. We will respond within one month of receiving your request.
9 Changes to this privacy policyThis privacy policy may change over time due to legislative requirements or changes in our practices. The latest version will always be available on our website. If significant updates occur, we will notify you by email or prominent notice on our homepage.
Contact us For questions, concerns, or feedback regarding this privacy policy, please do not hesitate to reach out to us at info@unikantwerp.com.