Terms and conditions
Unless otherwise stipulated, delivery dates are always given purely as an indication. Exceeding the target date cannot be invoked by the buyer to request dissolution of the agreement, claim compensation at our expense or assert any other claim against us.The risk shall pass to the buyer as of delivery, regardless of whether or not payment has already been made. The goods are considered delivered upon collection by the customer or upon delivery to the customer. When delivered to the customer, the goods always travel at the seller's risk, regardless of the means of transport. Without prejudice to the buyer's risk in relation to the goods, the seller retains title to the delivered goods until full payment of the price and, if applicable, interest and costs.Quotations are provided for information purposes only and are valid for a maximum of 30 days. Orders are only binding and valid after acceptance by an authorised person within the company.In case of sale from the seller's warehouse, once the buyer has accepted the goods, the buyer cannot claim the seller for visible defects. Upon delivery of the goods to the buyer, the buyer must claim visible defects within 48 hours of delivery. Within this period, the buyer must send a registered letter to the seller giving a detailed and limitative list of the defects. The seller's obligation in the context of visible defects is in any case limited to exchanging the goods, to the exclusion of all costs or damages.Any hidden defects must be invoked in writing within 14 days of delivery, failing which a claim on this basis is excluded. Any legal action based on hidden defects must be taken within 3 months of delivery, on pain of forfeiture.Under no circumstances can the seller be held liable on any account for his slight fault. Except in cases of intent, his liability shall in all cases be limited to the amount of the delivery and to direct damage. Indirect damage is not eligible for compensation. In the event of non-compliance with the terms of payment, the seller is entitled without any notice of default to stop deliveries and refuse new orders. In the event of non-payment on the due date, the buyer will automatically and without further notice owe interest of 10% on an annual basis. In the event of non-payment within one month of the due date, an additional compensation of 10% on the total price, with a minimum of €65, shall also be payable, all without notice of default being required. In case of partial payment, the full compensation shall remain due. In case the buyer resells the goods, he cedes to the seller by way of pledge, from now on, all claims resulting from this resale.In case the buyer refuses the order, voids the contract or the contract cannot be executed due to the buyer's fault, he shall pay damages of 25% on the total amount with a minimum of €100.In the event of a conflict between the invoice terms of the seller and the buyer, the latter shall prevail.The possible nullity of one of these conditions shall not result in the nullity of the other clauses and of the contract.All our contact materials comply with European Regulation 1035/2004 of the European Parliament and of the Council of 27/10/2004 on materials and articles intended to come into contact with food and repealing Directives 80/590/EC and 89/109/EC.All disputes related to this agreement are governed by Belgian law. Only the courts of Antwerp are authorised to take cognisance of possible disputes.Prices stated on the professional webshop are excluding 21% VAT and excluding shipping costs.Price changes resulting from a (technical) error or mistake are not binding and will result in the purchase being cancelled.